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Posted by on Sep 20, 2017 in All Articles, Home Improvement |

Southern-Style Service and Hospitality in the Painting Industry

Southern-Style Service and Hospitality in the Painting Industry

Nowadays, you have choices. You can purchase goods and services from hundreds of vendors. With all our options, we expect more from those we do business with than ever before. Customers expect great service. And if you don’t provide just that, you’ll find negative reviews of the company spread all over the Internet. Angie’s List, Houzz, Yelp, Facebook, and other review sites make it darn near impossible to continually offer sub-par service and stay in business.

Going SocialThese choices and their resulting changes have been ideal for two groups: customers and companies who offer great service. At Southern Painting, we’ve always prided ourselves on offering high quality work and exceptional customer service, so embracing the “reviewer economy” was a natural transition for us.

As such, we wanted to detail a few things related to our customer service to ensure you’re confident when you choose to work with Southern Painting. Here are just a few ways we take care of the customer:

24/7, 365 we're here for you24/7, 365

Are you tired of the endless phone prompt systems and having to leave voice mails, only to not have your calls returned? At Southern Painting we know that talking to a live human being is a huge benefit that many companies have drifted away from. Not us! We have a great team standing by 24 hours a day, 365 days a year, so you will always be able to communicate to a person, not a prompting system. We’re ready when you are, so go ahead and give us a call today!

Free, detailed estimatesFree, Detailed Estimates

If you’re looking to complete a project with Southern Painting, you’ll find free and detailed estimates are always available. Our managers will take extra time to walk through your whole home multiple times. We strive to include even the smallest of details in your complimentary written estimate.

“Drive By” Estimates

If you can’t get off work for an exterior estimate, we offer “drive by” estimates. One of our managers will stop by your home and prepare an exterior estimate while you’re away. We know life gets busy and hope this service makes life a little less hectic for our customers.

Southern Painting 3-Year WarrantyThree-Year Transferrable Limited Warranty

As our commitment to quality work is paramount, we offer a three-year transferable limited labor warranty. This warranty is also good if you were to sell your house, as the warranty would then transfer to the new owner immediately. We want you to be as confident in our work as we are!

Bonded and Insured

Lastly, we fully bonded and insured. You’ll never have to second guess with Southern Painting. You’ll never have to work about subcontractor liabilities or anything of that nature. We handle all the legalities surrounding your situation by properly bonding and insuring all involved with our company.

Read Our Reviews

If you’re curious about Southern Painting and the level of service we strive to provide our customers, please check out our reviews. Our goal is to keep every customer happy, and this commitment to excellence is found in many reviews on Facebook, Houzz, Angie’s List and other social media and review sites.

The Southern Painting Difference

At Southern Painting, we strive to bring you the whole package experience. We combine a commitment to customer service with experienced painters who only use the highest quality materials.

The combination of all these factors adds to the Southern Painting difference, and we hope – offers customers exceptional value. While we can’t claim to be the lowest price every time, we’ll always work to provide you more value than you can find anywhere else.

“The sweetness of the low price is long forgotten when the bitterness of the poor quality remains.”

-Zig Ziglar